Member Pre-Orders

Seasonal Pre-Orders

Your pre-orders help us fund production for new Basewear designs, colors, and more! Our goal is to release one pre-order each season (Spring, Fall, Winter, and Summer), however this could be less frequent if we are not able to get our new designs completed quickly enough.

Current Pre-Order:

We do not have a pre-order going at this time. Hang tight and we'll send a member email as soon as we are ready to prepare one!

Update: Members only shopping!

We've created a members only shopping area - members can shop our full inventory at any time. Just log into our website with the same email you used to purchase your membership and you'll get access! If you don't have an account yet you can make one and it will link automatically so long as you use your member email address.

Everything in this area already has your 20% discount automatically applied so you don't need to add it again!

How it Works

Step 1: Email Announcement

We announce the new product pre-order via email. Inside there will be a link to a Google Form to fill out your pre-order preferences. 

Step 2: Opt Out Period

You have 2 weeks (sometimes longer) to fill out the google form. You can request a different size, add-on, swap, or opt-out. If we don’t hear from you on the form we will assume you are opting in for one new item in your size.

Step 3: Orders are Placed

You will see the order confirmation come through. This can take us several weeks to months because we run them all manually! If anything is wrong with your order just contact us at orders@terakaia.com so we can fix it for you.

Step 4: Production Begins

Using the funds and sizes collected from your pre-orders, we organize production with our factory to begin creating your Basewear. Production can take 1-3 months to complete. Timelines here are a bit out of our control, so please be patient! Basewear is cut, printed, and sewn by the hands of many people.

Step 5: Production Arrives & Orders Ship!

Once Basewear is shipped to our office we need 1-2 days to count and inventory everything. After that, we begin the fun but hectic process of shipping your orders! It can take 1-2 weeks for us to ship everything out.

Step 6: Exchange Period

You have 2 weeks to exchange or return your items if you need them. We will make sure sizes are set aside and we don’t run out for you. You can also exchange after this period - but at that point, the remaining inventory will not be on hold for members, so we can't guarantee we will still have your size.